Thank you for using the Zemall Delivery Boy App (the "App"). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use the App. By using the App, you consent to the practices described in this policy.

1. Information We Collect

1.1 Personal Information We may collect certain personally identifiable information ("Personal Information") when you use the App. This information may include:

• Your name, email address, phone number, and other contact information.
• Your location data, including your current and previous locations when using the App.
• Information related to your deliveries, including order details and delivery history.
• Any feedback, ratings, or reviews provided by you.

1.2 Non-Personal Information We may also collect non-personal information about your use of the App. This information is aggregated and does not personally identify you. It may include:

• Device information, such as your device type, operating system, and unique device identifiers.
• App usage data, such as the features you access, the time and date of your interactions, and other usage statistics.

2. How We Use Your Information

2.1 Personal Information We may use the Personal Information we collect from you to:

• Provide and improve the App's services and features.
• Facilitate communication between you and the App users.
• Process and manage your deliveries and related activities.
• Respond to your inquiries, requests, or feedback.
• Send you important notices or updates regarding the App.

2.2 Non-Personal Information We may use non-personal information for purposes such as:

• Analyzing trends and usage patterns to improve the App's functionality.
• Monitoring and analyzing the effectiveness of the App's features and services.
• Aggregating data to generate statistical and analytical insights.

3. How We Share Your Information

3.1 Service Providers We may share your information with trusted third-party service providers who assist us in operating and managing the App. These providers may have access to your Personal Information only to perform specific tasks on our behalf and are obligated not to disclose or use it for any other purpose.

3.2 Compliance with Laws We may disclose your information to comply with applicable laws, regulations, legal processes, or governmental requests. We may also enforce our rights, protect our property or safety, and the rights, property, or safety of others.

3.3 Business Transfers If we are involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction. In such cases, we will notify you and request your consent if required by applicable laws.

4. Data Security

We implement reasonable security measures to protect your information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your Personal Information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

6. Children's Privacy

The App is not intended for individuals under the age of 16. We do not knowingly collect or solicit Personal Information from anyone under 16. If you are a parent or guardian and believe your child has provided us with Personal Information, please contact us, and we will take steps to delete that information from our records.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page. It is your responsibility to review this Privacy Policy periodically for any changes.