Privacy Policy

Zemall is committed to protecting the privacy and personal information of our sellers who use our ecommerce multivendor marketplace in Zambia. This Seller Privacy Policy outlines our policies and procedures for collecting, using, and disclosing personal information from our sellers.

1. Information Collected

We collect personal information from our sellers, including name, contact information, payment information, and order information. We may also collect other information related to the seller’s account and activities on our marketplace, including sales, shipping, and customer feedback.

2. Use of Information

We use the personal information collected from our sellers for the following purposes:

• To process and manage seller accounts and activities on our marketplace
• To facilitate communication between sellers and customers
• To process payments and handle financial transactions
• To monitor and analyze marketplace performance and usage
• To comply with legal and regulatory requirements

We may also use personal information for other purposes with the seller’s consent.

3. Disclosure of Information

We may disclose personal information to third-party service providers who perform services on our behalf, such as payment processing, shipping, and customer support. We may also disclose personal information to comply with legal and regulatory requirements, to enforce our policies and agreements, and to protect the rights and safety of our marketplace and its users.

4. Security of Information

We take reasonable measures to protect the personal information of our sellers from unauthorized access, use, or disclosure. We use industry-standard security measures, such as encryption and secure storage, to protect personal information.